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How 345wen Handles Your Personal Information

This Privacy Policy explains what data 345wen collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform on any device.

Account data protectionJazzCash & Easypaisa privacyRaast transaction handlingYour right to request deletionMobile device data clarity
345wen How 345wen Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to access, correct or delete your account data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered mobile number so we can locate your account quickly and respond without delay.

Live Chat Open the chat widget from any page on 345wen. Mention your privacy request in the opening message and our team will route it to the right desk.
Email Support Send your data request or privacy concern to our support email. Include your registered number and the specific action you need — correction, access or deletion.
Account Settings Some data updates — like changing your contact number or linked wallet — can be made directly inside your account settings without contacting support.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply account-level security measures to keep your personal and payment data safe from unauthorised access. Here is how each area works in practice, so you are not left guessing about what happens behind the scenes.

Payment Data Security JazzCash, Easypaisa and Raast transaction details are stored in encrypted form. We never display full payment credentials in your account view or share them with unrelated third parties.
Cookies and Session Tracking We use cookies to keep you logged in across sessions and to remember your device. You can clear cookies via your mobile browser settings, but doing so will log you out of the current session.
Account Access Logs Every login attempt is logged against your account. If we detect an unfamiliar device or location, your account may prompt re-verification to confirm it is you before proceeding.
Data Retention and Deletion We retain account records for as long as your account is active and for any legally required period after closure. Once that period passes, personal data is deleted or anonymised from our systems.

Common Questions About Your Privacy on 345wen

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out via live chat or email.

We collect your name, mobile number and the payment method you register — JazzCash, Easypaisa or Raast. We also log device type and session activity to keep your account secure.

Yes. Payment details linked to your wallet are stored in encrypted form and are not shared with third parties for marketing. They are used only to process your transactions and resolve disputes.

You can request a summary of your account data by contacting support via live chat or email. Include your registered mobile number so we can locate and prepare your records quickly.

Send a deletion request through our support email or live chat. We will process it within the timeframe required by applicable rules and confirm once your data has been removed or anonymised.

We use cookies to maintain your login session and recognise your device. You can block or delete cookies in your mobile browser settings, though this will end your current active session.

Contact us immediately via live chat or support email with your account details. We investigate all privacy concerns and will tell you what steps we are taking to address the issue.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.